NOTIFICATION

October 6th
Customers who purchased tickets via Worldwide Ticket Reservation

For customers who purchased tickets via Worldwide Ticket Reservation, refund instructions will be sent to the e-mail address where confirmation of the purchase was originally sent to.

https://udo.jp/concert/Xjapan/articles

October 2nd
TICKET REFUNDS FOR THE CANCELLED X JAPAN MAKUHARI MESSE SHOW
Details regarding ticket refunds will be posted on the UDO Artists, Inc. website within next week.
Please do not lose your ticket(s) as you will need them for the refund.
September 30th
MAKUHARI MESSE SHOW CANCELLED DUE TO TYPHOON NO.24.
Regarding the X JAPAN LIVE IN JAPAN 3 DEEP RED NIGHTS AT MAKUHARI MESSE show scheduled for today, Sunday, September 30th at the Makuhari Messe, we have carefully evaluated the situation until the last minute, however due to the announcement of all major railways in the Tokyo Metropolitan area including the KEIYO Line being stopped after 6pm, and for the safety of all customers, we are regrettably forced to cancel the show.

We would like to deeply apologize to all the fans who were eagerly awaiting the show, for all the inconvenience this cancellation may cause. We also deeply apologize for the delay of this announcement.

Regarding refunds of the tickets, details will be posted on the UDO Artist, Inc. website.
Please do not lose your ticket(s) as you will need it for the refund.

VIP package Itinerary

September 28th (Friday);
9:30 Ticket exchange (reception open)
10:00 Cloak open
10:00~10:30 Merch sales for VIP (After 10:30am priority line in Merch sales booth)
10:30 ID Check
12:00 Backstage tour (only Platinum)
15:00 Soundcheck party
16:30 Doors
18:30 Showtime
September 29th (Saturday);
9:30 Ticket exchange (reception open)
10:00 Cloak open
10:00~10:30 Merch sales for VIP (After 10:30am priority line in Merch sales booth)
10:30 ID Check
12:00 Backstage tour (only Platinum)
14:30 Soundcheck party
16:00 Doors
18:00 Showtime
September 30th (Sunday);
9:30 Ticket exchange (reception open)
10:00 Cloak open
10:00~10:30 Merch sales for VIP (After 10:30am priority line in Merch sales booth)
10:30 ID Check
11:30 Backstage tour (only Platinum)
13:30 Soundcheck party
15:00 Doors
17:00 Showtime

Performance schedule

2018
September 28th (Friday); Doors: 16:30; Showtime: 18:30
September 29th (Saturday); Doors: 16:00; Showtime: 18:00
September 30th (Sunday); Doors: 15:00; Showtime: 17:00

Venue: Makuhari Messe International Conference Center, halls 1-3

VIP package – Platinum ¥98,000 (tax included)

■VIP package – Platinum includes:

  • Exclusive Platinum seats (frontmost center block, designated seats)
  • Exclusive VIP entrance
  • Backstage tour
  • Exclusive VIP Platinum merch items
  • Soundcheck party
  • Exclusive VIP restroom
  • Priority use of cloakroom
  • Priority Line in Merch Sales Booth

Precautions when participating in the VIP Platinum package

The backstage tour does not include the dressing rooms. Furthermore, the backstage tour is scheduled to occur before the band members enter the venue.
You will be able to watch the soundcheck party from the standing area (via serial number). (*The viewing will be from the standing area, regardless of the seat number on your ticket of the performance itself).
The VIP goods will be exchanged on the day of the performance.
When buying merch items at the venue, you will have special priority and will be guided to the sales booth. (Please understand that we do not guarantee your purchase of the all merch items)
The VIP package is scheduled to be carried out before doors open. Please note that there will not be any refunds or substitute events in case you are not able to participate in the event for whatever reason. As soon as further information is available, we will announce it on this page. We kindly ask you to understand that we will not be able to answer your questions before the announcements.
Taking videos or photographs during the course of the VIP package is forbidden.
For the VIP package, the Performance Ticket, Soundcheck Party Ticket and Goods Exchange Ticket will be distributed in accordance with the number of people who applied.

For participants in wheelchairs: Participants in wheelchairs will be guided to the wheelchair viewing area. Please note that the wheelchair viewing area will be equivalent to the standing area (anyone accompanying you will also need a ticket). Due venue regulations, customers in wheelchairs will not be able to be seated within the Platinum and Gold areas even if you purchase the VIP package.

■Exclusive VIP Platinum merch items

  • Memorial path
  • Key ring
  • Big flag
  • Vinyl pouch
  • Tote bag
  • Memorial Plaque


※All images shown are for illustration purpose only.

VIP package – Gold ¥55,000 (tax included)

■VIP package – Gold includes:

  • Exclusive Gold seats (Area surrounding the Platinum area, reserved seating)
  • Exclusive VIP entrance
  • Exclusive VIP Gold merch items
  • Soundcheck party
  • Priority Line in Merch Sales Booth

Precautions when participating in the VIP Gold package

You will be able to watch the soundcheck party from the standing area (via serial number). (*The viewing will be from the standing area, regardless of the seat number on your ticket of the performance itself).
The VIP goods will be exchanged on the day of the performance.
When buying merch items at the venue, you will have special priority and will be guided to the sales booth. (Please understand that we do not guarantee your purchase of the all merch items)
The VIP package is scheduled to be carried out before doors open. Please note that there will not be any refunds or substitute events in case you are not able to participate in the event for whatever reason. As soon as further information is available, we will announce it on this page. We kindly ask you to understand that we will not be able to answer your questions before the announcements.
Taking videos or photographs during the course of the VIP package is forbidden.
For the VIP package, the Performance Ticket, Sound check Party Ticket and Goods Exchange Ticket will be distributed in accordance with the number of people who applied.

For participants in wheelchairs: Participants in wheelchairs will be guided to the wheelchair viewing area. Please note that the wheelchair viewing area will be equivalent to the standing area (anyone accompanying you will also need a ticket). Due venue regulations, customers in wheelchairs will not be able to be seated within the Platinum and Gold areas even if you purchase the VIP package.

■Exclusive VIP Platinum merch items

  • Memorial path
  • Key ring
  • Big flag
  • Vinyl pouch
  • Tote bag


※All images shown are for illustration purpose only.

Precautions concerning your applications

*ID check will take place in order to prevent the resale of tickets, so please bring your actual passport and actual credit card used to purchase the VIP package to confirm your identity. The passport must be valid, and copies, photographs and images will not be accepted.
* ID check will be done only with the applicant. ID check will not be necessary for the person(s) accompanying the applicant. However, please make sure to be present during the applicant's ID check, since all wristbands for the applicant and those accompanying the applicant will be handed out at the same time. If you do not come together with the applicant you will not be provided a wristband and will not be able to participate in the VIP package. Thank you for your understanding.

*In the case the identity of the applicant cannot be verified through the ID check, and/or ticket resale or transfer is discovered, any person(s) accompanying the applicant will not be able to enter and participate in the VIP package as well.

▲Regarding the identity verification method▲
ID check will be performed using actual passport and actual credit card used to purchase the VIP package.

Resale and transfer of the VIP package will not permitted. The organizers, operators, artists, and ticket agencies will not be held responsible for any problems caused by such actions.

【Ticket number limit】

Up to 4 tickets for each package per person, per performance.
Cancellations, changes, withdrawals, etc., will not be accepted after the purchase.

【Other precautions】

VIP package tickets cannot be refunded except if the performance is cancelled by the event organizer.
Please note that cancellations, changes, withdrawals, etc., will not be accepted after the purchase.
Children aged 6 and under (preschool children) will not be permitted.

【Questions concerning the VIP packages】

Please send questions to Vast Music Agency Inc. xjapan2018@live-vip.jp

Identity verification documents specified by the organizer

▼ Please bring actual passport and actual credit card used to purchase the VIP package.